IT Technician

  • Contract type - Permanent 37 hrs per week. All year round .
  • Salary range - Level 1 SCP 17 - 19 £24,920 - £25,927, Level 2 SCP 20 - 22 £26,446 - £27,514
  • Location - Co-op Academy Manchester, M9 0WQ
  • Closing date - June 6, 2022
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In this role you’ll:

Provide day to day IT support, including:

  • Providing assistance and advice to staff and students as required.
  • Providing technical support to academies ensuring IT systems are effective, efficient and secure.
  • Undertaking day-to-day management of  incidents and requests through the IT toolset responding as per the agreed service levels.
  • Setting up equipment such as laptops, data projectors, interactive whiteboards, sound systems and other specialist IT equipment, ensuring that systems are ready for use and operating correctly.
  • Providing advice, guidance and assistance to teachers, pupils and other members of staff on use of IT in academy. This includes working to and giving guidance to others on the IT acceptable use and e-Safeguarding policies.
  • Maintaining IT installations, peripherals and software; restoring faults, replace consumables, updating software and setting up new equipment.
  • Detecting, diagnose and resolve computer, server and peripheral device faults. Interpret diagnostic information, prioritise resolutions and determine if external support is required. 

As part of the role we’ll support you to develop skills and knowledge of a modern cloud based educational IT environment and gain relevant qualifications.  e.g. Google Educator programme, other relevant technical certification programmes. 

You’ll have:

  • Up to date knowledge of IT standards/protocols, and legislation including GDPR;
  • Technical ability;
  • The Ability to command respect amongst business peers;
  • The ability to build strong relationships – you’ll do what you say you will;
  • Excellent organisation and administrative skills;
  • Excellent communication (oral and written) and interpersonal skills;
  • A proven track record of building strong personal relationships and credibility at all levels;
  • A track record of meeting customer expectations in  IT operational service delivery;
  • An innovative approach and high energy levels.

You’ll be:

  • Enthusiastic and action orientated;
  • A strong team player;
  • Able to manage conflicting priorities and changing requirements in line with Co-operative values and principles.

For further detailed information please refer to the Job Description and Person Specification.  

Co-op Academies Trust aims to provide an outstanding education for all our learners, founded on co-operative values, at the heart of the community.  It is responsible for twenty-eight academies in West Yorkshire, Wirral, Manchester and Stoke-on-Trent with the Co-op acting as the sponsor.

You’ll join a talented staff team and a successful partnership of schools which is committed to raising the educational ambitions of the communities it serves.  As part of the Trust we can offer successful candidates a huge variety of opportunities for development and progression across all phases.

To Apply:

The Co-op Academies Trust operates blind shortlisting as part of its recruitment process to ensure a fair and rigorous process.  To Apply please complete Application Form PART A and  Application Form PART B. 

What we offer:    

  • Excellent opportunities for personal and career development within the Co-op Academies Trust;           
  • Employee benefits such as retail discounts, reduced gym membership, cycle to work scheme and much more;         
  • Free access to a confidential 24/7 Employee Assistance Programme;            
  • Effective, supportive and dynamic leadership;            
  • A superb, school building with a flexible and creative ICT rich working environment;                  
  • A welcoming, friendly, supportive, effective and efficient professional/Continuing professional development.
Contact

Please sent applications to centralrecruitment@coopacademies.co.uk

Additional Info